Please arrive at least 15 minutes prior to your appointment to relax and prepare yourself. If you arrive late for your appointment, your session will promptly end at the scheduled time so that the next client is not delayed. Full payment for your session is expected. Please remember to turn off all cell phones and pagers so that you may thoroughly relax and enjoy your session.
Payment
Cash, credit cards ( Visa, MasterCard, American Express and Discover) and personal checks are acceptable forms of payment.
Cancellations/No Shows
Kindly give 24 hours notice for cancelled appointments. If 24 hours notice is not given, you will be responsible for payment in full. If using a gift certificate or massage package session, the gift certificate or massage package session will be redeemed as payment for missed session. If same day appointments are made and the appointment is cancelled or you do not show up, the same policy applies as stated above.
Confidentiality
As with any health care provider, client confidentiality is very important. All conversation and shared information is kept strictly confidential.
Refunds
Absolutely, no refunds for prepaid packages, gift certificates or any massage service.